AICW AI Chat Watch

AI Mentions & Sources Report for CRM Software

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About appexchange.salesforce.com (Tech Companies)

This page provides details about appexchange.salesforce.com (Tech Companies) which was ranked #21 out of 107 in the list of sources (3 citations (1.2% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce.

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Pages from appexchange.salesforce.com (1 link)

URL Path Citations Position
appexchange.salesforce.com 3 8

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Salesforce Salesforce 100% 50

Citations from AI Responses

OpenAI ChatGPT Latest (3 citations)

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] ugh SMB), each with large ecosystems: - **Salesforce** (enterprise leader; large platform + ecosystem): [Salesforce](https://www.salesforce.com/), [Sales Cloud](https://www.salesforce.com/products/sales-cloud/overview/), [Service Cloud](https://www.salesforce.com/products/service-cloud/overview/), [AppExchange](https://appexchange.salesforce.com/) - **Microsoft Dynamics 365** (strong in Microsoft-centric enterprises; tight Microsoft 365/Power Platform integration): [Dynamics 365](https://dynamics.microsoft.com/), [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/), [Microsoft AppSource](https://appsource.microsoft.com [...]

appexchange.salesforce.com December 30, 2025

[...] st products and services” (by common use-case) Because “best” depends heavily on company size, complexity, and stack, here are the products most commonly shortlisted by scenario (with official sources): ### Enterprise CRM platform + ecosystem depth - [Salesforce](https://www.salesforce.com/) (plus [AppExchange](https://appexchange.salesforce.com/)) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) (plus [AppSource](https://appsource.microsoft.com/)) - [SAP Customer Experience](https://www.sap.com/products/crm.html) - [Oracle CX](https://www.oracle.com/cx/) ### SMB / mid-market “quick time-to-value” - [HubSpot CRM](https://www.hub [...]

appexchange.salesforce.com December 30, 2025

[...] /wiki/Low-code_development_platform) 4) **RevOps operating models** (aligning sales, marketing, CS around one funnel and shared metrics) Source: [HubSpot guide to RevOps](https://blog.hubspot.com/service/revops) 5) **Marketplace ecosystems** as a differentiator (how “extensible” the CRM is) - [Salesforce AppExchange](https://appexchange.salesforce.com/) - [Microsoft AppSource](https://appsource.microsoft.com/) - [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace) - [Zoho Marketplace](https://marketplace.zoho.com/) - [SAP Store](https://store.sap.com/) - [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/) --- [...]

appexchange.salesforce.com December 30, 2025