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About hubspot.com (Tech Companies)
This page provides details about hubspot.com (Tech Companies) which was ranked #2 out of 107 in the list of sources (9 citations (6.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: HubSpot, INBOUND, HubSpot Blog.
Used by AI Models
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Pages from hubspot.com (4 links)
| URL Path | Citations | Position |
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| hubspot.com | 0 | N/A |
| /artificial-intelligence | 5 | 8.4 |
| /products/crm | 3 | 9.5 |
| /hubspot-user-groups | 1 | 49 |
Brands Referenced By This Website (3 brands)
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43.2% | 44 |
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10.2% | 13 |
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0% | 1 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(2 citations)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] th CRM focus ### LinkedIn Groups 7. **CRM Professionals** - [https://www.linkedin.com/groups/1857077](https://www.linkedin.com/groups/1857077) 8. **Salesforce Professionals** - [https://www.linkedin.com/groups/3733871](https://www.linkedin.com/groups/3733871) 9. **HubSpot User Groups (HUGs)** - [https://www.hubspot.com/hubspot-user-groups](https://www.hubspot.com/hubspot-user-groups) - Local and virtual user groups ## Top Publications and Media ### Industry Publications 1. **CRM Magazine** - [https://www.destinationcrm.com](https://www.destinationcrm.com) - Dedicated CRM publication - News, analysis, and best practices 2. **CustomerThink** - [https://customerthink [...]
[...] 23% market share - Offers Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud 2. **Microsoft Dynamics 365** - [https://dynamics.microsoft.com](https://dynamics.microsoft.com) - Strong integration with Microsoft ecosystem - Second largest CRM provider globally 3. **HubSpot** - [https://www.hubspot.com](https://www.hubspot.com) - Leader in inbound marketing and SMB CRM - Known for freemium model and ease of use 4. **Zoho CRM** - [https://www.zoho.com/crm](https://www.zoho.com/crm) - Popular among small to mid-sized businesses - Part of larger Zoho suite of business applications 5. **SAP Customer Experience* [...]
OpenAI ChatGPT Latest
(4 citations)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] gration): [Dynamics 365](https://dynamics.microsoft.com/), [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/), [Microsoft AppSource](https://appsource.microsoft.com/) - **HubSpot** (leading SMB/mid-market “all-in-one” go-to-market suite): [HubSpot](https://www.hubspot.com/), [HubSpot CRM](https://www.hubspot.com/products/crm), [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace) - **Oracle CX** (enterprise CX/CRM stack): [Oracle Customer Experience (CX)](https://www.oracle.com/cx/) - **SAP Customer Experience (CX)** (enterprise suite, common in SAP-heavy orgs): [SAP CRM / Customer Experience](https://www.sa [...]
[...] //appexchange.salesforce.com/)) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) (plus [AppSource](https://appsource.microsoft.com/)) - [SAP Customer Experience](https://www.sap.com/products/crm.html) - [Oracle CX](https://www.oracle.com/cx/) ### SMB / mid-market “quick time-to-value” - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Zoho CRM](https://www.zoho.com/crm/) - [Pipedrive](https://www.pipedrive.com/) - [Freshsales](https://www.freshworks.com/crm/sales/) - [monday CRM](https://monday.com/crm) ### Relationship-centric / lightweight modern CRM - [Attio](https://attio.com/) - [Folk](https://www.folk.app/) - [Copper] [...]
[...] ght Microsoft 365/Power Platform integration): [Dynamics 365](https://dynamics.microsoft.com/), [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/), [Microsoft AppSource](https://appsource.microsoft.com/) - **HubSpot** (leading SMB/mid-market “all-in-one” go-to-market suite): [HubSpot](https://www.hubspot.com/), [HubSpot CRM](https://www.hubspot.com/products/crm), [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace) - **Oracle CX** (enterprise CX/CRM stack): [Oracle Customer Experience (CX)](https://www.oracle.com/cx/) - **SAP Customer Experience (CX)** (enterprise suite, common in SAP-heavy [...]
[...] shaping CRM roadmaps and buying decisions 1) **Embedded AI copilots & AI-assisted selling/service** Examples of official AI product lines: - [Salesforce Einstein](https://www.salesforce.com/products/einstein/overview/) - [Microsoft Copilot](https://www.microsoft.com/en-us/microsoft-copilot) - [HubSpot AI](https://www.hubspot.com/artificial-intelligence) - [Zoho Zia](https://www.zoho.com/zia/) - [Freshworks Freddy AI](https://www.freshworks.com/freddy-ai/) 2) **Data unification + activation** (CRM + CDP + warehouse patterns) Source: [Customer data platform](https://en.wikipedia.org/wiki/Customer_data_platform) 3) **Low-code customization** [...]
Google Gemini Flash (latest)
(2 citations)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] **HubSpot:** Dominates the mid-market and SMB sector with a focus on inbound marketing. [HubSpot](https://www.hubspot.com) ### 2. Best Products and Services (By Category) Selection varies based on the size of the business and specific needs (Sales vs. Support). * **Best for Scaling Startups:** [HubSpot CRM](https://www.hubspot.com/products/crm) * **Best for Sales Teams:** [Pipedrive](https://www.pipedrive.com) * **Best for Creative/Project Teams:** [Monday.com CRM](https://monday.com/crm) * **Best for Small Businesses:** [Zoho CRM](https://www.zoho.com/crm/) * **Best for Customer Support:** [Zendesk](https://www.zendesk.com) ### [...]
[...] g complex data management. [Oracle CRM](https://www.oracle.com/cx/) * **SAP Customer Experience (CX):** A leader in integrating CRM with backend ERP systems. [SAP CX](https://www.sap.com/products/crm.html) * **HubSpot:** Dominates the mid-market and SMB sector with a focus on inbound marketing. [HubSpot](https://www.hubspot.com) ### 2. Best Products and Services (By Category) Selection varies based on the size of the business and specific needs (Sales vs. Support). * **Best for Scaling Startups:** [HubSpot CRM](https://www.hubspot.com/products/crm) * **Best for Sales Teams:** [Pipedrive](https://www.pipedrive.com) * [...]
X.AI Grok (latest)
(1 citation)
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] dobe Experience Cloud**: Marketing-heavy CRM with real-time personalization. Official site: [Adobe Experience Cloud](https://business.adobe.com/products/experience-cloud.html). Leader in Gartner. - **HubSpot**: SMB and mid-market favorite for inbound marketing CRM; free tier popular. Official site: [HubSpot](https://www.hubspot.com/). Leader/Challenger in [Gartner's 2024 Magic Quadrant for CRM for Sales](https://www.gartner.com/en/documents/4516268). - Other key players: **Zendesk** (service-focused, [Zendesk](https://www.zendesk.com/)), **Zoho CRM** (affordable all-in-one, [Zoho CRM](https://www.zoho.com/crm/)), **Pipedrive** [...]