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About CustomerThink (product)
This page provides details about CustomerThink (product) which was ranked #23 out of 109 in the list of brands (5 mentions (1.9% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.
Mentions by AI Model
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Citations from AI Responses
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] tforms - **[Zendesk Community](https://support.zendesk.com/hc/en-us/community/topics)** - Product-specific but valuable discussions - **[Freshworks Community](https://community.freshworks.com/)** - Customer support discussions ## 📰 Key Publications & Media Channels ### Industry Publications - **[CustomerThink](https://customerthink.com/)** - Independent customer-centric business publication - **[Customer Experience Magazine](https://www.cxnetwork.com/cx-experience/)** - CX insights and trends - **[MyCustomer](https://www.mycustomer.com/)** - Customer experience and engagement resource - **[Contact Cente [...]
[...] twitter.com/intercom)** - Customer messaging trends - **[@CXAccelerator](https://twitter.com/CXAccelerator)** - Customer experience content ### Newsletters - **[Support Driven Weekly](https://supportdriven.com/)** - Community newsletter - **[CX Weekly](https://customerthink.com/newsletter/)** - By CustomerThink - **[The Support Newsletter](https://www.helpscout.com/newsletter/)** - By Help Scout - **[Intercom on Customer Support](https://www.intercom.com/blog/subscribe/)** - Product and support insights ## 🎓 Books to Read ### Must-Read Books - **["The Effortless Experience" by Matthew Dixon](https://ww [...]