How many times was Support Driven mentioned by AI?

Support Driven was mentioned 11 times across all AI models analyzed, representing 5% of total mentions.

Which AI models mention Support Driven?

Support Driven is mentioned by 4 AI models including Perplexity Sonar (with search) (latest), Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest).

What is Support Driven's ranking among mentioned brands?

Support Driven ranks #7 out of 79 brands analyzed (with 131 web sources also tracked), with a 5% share of voice.

What type of entity is Support Driven?

Support Driven is classified as a organization.

How is Share of Voice calculated?

Share of Voice = Model Coverage × Quality Score. Model weights are based on Monthly Active Users (OpenAI ChatGPT Latest: 900M MAU, Google Gemini Flash (latest): 650M MAU, Perplexity Sonar (with search) (latest): 45M MAU, etc.). Position in results matters - earlier mentions receive higher prominence scores.

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Q: In which questions is Support Driven mentioned?

Support Driven appears in 1 question: 1. "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.".

Share of Voice

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About Support Driven (organization)

This page provides details about Support Driven (organization) which was ranked #7 out of 79 in the list of brands (11 mentions (5% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.

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Rank

Voice

Position

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Mentions

Mentions by AI Model

Model	Voice	Position	Mentions
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Source Links

URL	Mentioned By
supportdriven.com/expo
supportdriven.com
youtube.com/c/SupportDriven
supportdriven.chat

Citations from AI Responses

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] www.customercontactweekdigital.com) The largest customer contact conference globally, held annually in Las Vegas and other locations. ### **CX North America** - [https://www.cx-northamerica.com](https://www.cx-northamerica.com) Large-scale customer experience conference hosted by Forrester. ### **Support Driven Expo** - [https://supportdriven.com/expo/](https://supportdriven.com/expo/) Community-focused conference for support professionals. ### **SupportOps Summit** - [https://www.supportops.co](https://www.supportops.co) Conference focused on customer support operations and leadership. ### **CustomerSu [...]

December 30, 2025

[...] showcase.zendesk.com](https://showcase.zendesk.com) Annual user conference by Zendesk. ### **Intercom's Conversations** - [https://www.intercom.com/conversations](https://www.intercom.com/conversations) Annual conference focused on modern customer communication. ## Professional Communities ### **Support Driven** - [https://supportdriven.com](https://supportdriven.com) The largest global community for customer support professionals, 20,000+ members on Slack. ### **Customer Service Life** - [https://www.customerservicelife.com](https://www.customerservicelife.com) Community and resources for customer serv [...]

December 30, 2025

[...] omer Service Blog** - [https://blog.hubspot.com/service](https://blog.hubspot.com/service) Practical tips and trends in customer service. ### **Newsletters & Blogs** **Support Ops Newsletter** - [https://www.supportops.co](https://www.supportops.co) Weekly newsletter on support operations. **The Support Driven Newsletter** - [https://supportdriven.com](https://supportdriven.com) Community-curated customer support content. **Customer Service Life Newsletter** - [https://www.customerservicelife.com](https://www.customerservicelife.com) Weekly insights for CS professionals. **Intercom Blog** - [https://ww [...]

December 30, 2025

[...] ie Walters Experience** - [https://www.experienceinvestigators.com/podcast/](https://www.experienceinvestigators.com/podcast/) Customer experience insights and interviews. **Customer Support Leaders Podcast** - Featured on various platforms, interviews with CS leaders. ### **YouTube Channels** **Support Driven YouTube** - [https://www.youtube.com/c/SupportDriven](https://www.youtube.com/c/SupportDriven) Talks and interviews from the community. **Zendesk YouTube** - [https://www.youtube.com/user/zendesk](https://www.youtube.com/user/zendesk) Product demos, webinars, and customer stories. --- ## Market [...]

December 30, 2025

[...] ctions) (by [NICE](https://www.nice.com/)) - [Genesys Xperience](https://www.genesys.com/company/events) (by [Genesys](https://www.genesys.com/)) - [Twilio SIGNAL](https://signal.twilio.com/) (by [Twilio](https://www.twilio.com/)) --- ## Active professional communities (practitioner-heavy) - [Support Driven](https://supportdriven.com/) - [CXPA (Customer Experience Professionals Association)](https://www.cxpa.org/) - [HDI (Help Desk Institute)](https://www.thinkhdi.com/) - [ICMI Community](https://www.icmi.com/) - Vendor communities (useful for peer solutions + templates): - [Zendesk Communit [...]

December 30, 2025

[...] **Zendesk Relate:** Zendesk’s annual flagship conference. [Zendesk Relate](https://relate.zendesk.com) * **Gartner Customer Service & Support Expo:** Focused on high-level enterprise strategy. [Gartner Events](https://www.gartner.com/en/conferences/hub/customer-service-support-conferences) * **Support Driven Expo:** A community-focused event for frontline managers and leaders. [Support Driven Expo](https://www.supportdriven.com/expo) ### 6. Active Professional Communities * **Support Driven:** The most active Slack community for support professionals. [Support Driven](https://www.supportdriven.com) [...]

December 30, 2025

[...] late.zendesk.com) * **Gartner Customer Service & Support Expo:** Focused on high-level enterprise strategy. [Gartner Events](https://www.gartner.com/en/conferences/hub/customer-service-support-conferences) * **Support Driven Expo:** A community-focused event for frontline managers and leaders. [Support Driven Expo](https://www.supportdriven.com/expo) ### 6. Active Professional Communities * **Support Driven:** The most active Slack community for support professionals. [Support Driven](https://www.supportdriven.com) * **CX Accelerator:** A community focused on professional development in the CX spac [...]

December 30, 2025

[...] ategy. [Gartner Events](https://www.gartner.com/en/conferences/hub/customer-service-support-conferences) * **Support Driven Expo:** A community-focused event for frontline managers and leaders. [Support Driven Expo](https://www.supportdriven.com/expo) ### 6. Active Professional Communities * **Support Driven:** The most active Slack community for support professionals. [Support Driven](https://www.supportdriven.com) * **CX Accelerator:** A community focused on professional development in the CX space. [CX Accelerator](https://www.cxaccelerator.com) * **Customer Success Collective:** Focused on the [...]

December 30, 2025

[...] rvice-support-conferences) * **Support Driven Expo:** A community-focused event for frontline managers and leaders. [Support Driven Expo](https://www.supportdriven.com/expo) ### 6. Active Professional Communities * **Support Driven:** The most active Slack community for support professionals. [Support Driven](https://www.supportdriven.com) * **CX Accelerator:** A community focused on professional development in the CX space. [CX Accelerator](https://www.cxaccelerator.com) * **Customer Success Collective:** Focused on the "Success" side of the post-sale experience. [Customer Success Collective](http [...]

December 30, 2025

[...] tps://www.forrester.com/events/cx/?lang=en-us). - **ICMI Global Contact Center Forum**: Operations-focused. [ICMI Events](https://www.icmi.com/events/). - **CX Network Conferences**: Regional CX summits. [CX Network Events](https://www.cxnetwork.com/events). ### Active Professional Communities - **Support Driven**: Slack community (10k+ members) for support pros. [Support Driven](https://www.supportdriven.chat/). - **CXPA (Customer Experience Professionals Association)**: Certifications and forums. [CXPA](https://cxpa.org/). - **Reddit r/customerservice**: 100k+ members discussing ops. [r/customerservice]( [...]

December 30, 2025

[...] act Center Forum**: Operations-focused. [ICMI Events](https://www.icmi.com/events/). - **CX Network Conferences**: Regional CX summits. [CX Network Events](https://www.cxnetwork.com/events). ### Active Professional Communities - **Support Driven**: Slack community (10k+ members) for support pros. [Support Driven](https://www.supportdriven.chat/). - **CXPA (Customer Experience Professionals Association)**: Certifications and forums. [CXPA](https://cxpa.org/). - **Reddit r/customerservice**: 100k+ members discussing ops. [r/customerservice](https://www.reddit.com/r/customerservice/). - **Customer Success Col [...]

December 30, 2025

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About Support Driven (organization)

Mentions by AI Model

Source Links

Citations from AI Responses