AI Mentions & Sources Report for Customer Support
This page provides details about assembled.com (Tech Companies) which was ranked #48 out of 131 in the list of sources (2 citations (0.4% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
Google Gemini Flash (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Assembled.
| Model | Voice | Position | Citations |
|---|---|---|---|
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| assembled.com | 2 | 9.8 |
| Brand | Voice | Mentions |
|---|---|---|
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0.6% | 3 |
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] er experience management ### **Workforce Management** - **Calabrio** - [https://www.calabrio.com](https://www.calabrio.com) - Workforce optimization for contact centers - **Playvox** - [https://www.playvox.com](https://www.playvox.com) - Quality assurance and workforce management - **Assembled** - [https://www.assembled.com](https://www.assembled.com) - Modern workforce management ### **Quality Assurance** - **MaestroQA** - [https://www.maestroqa.com](https://www.maestroqa.com) - QA for modern support teams - **Klaus** - [https://www.klausapp.com](https://www.klausapp.com) - Conversation review and QA - **Loris** - [https://www.loris.ai](https [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] hat goes beyond just a ticketing system. * **Knowledge Management:** [Guru](https://www.getguru.com), [Notion](https://www.notion.so) * **Quality Assurance (QA):** [Klaus (acquired by Zendesk)](https://www.klausapp.com), [MaestroQA](https://www.maestroqa.com) * **Workforce Management (WFM):** [Assembled](https://www.assembled.com), [InflowCX](https://inflowcx.com) * **Customer Feedback/NPS:** [Delighted (by Qualtrics)](https://delighted.com), [Typeform](https://www.typeform.com) ### 3. Emerging Startups and AI Trends AI is the defining trend of 2024, moving from simple chatbots to "AI Agents" that can resolve complex iss [...]