{{ domain.value }}
About reddit.com (Forums)
This page provides details about reddit.com (Forums) which was ranked #89 out of 131 in the list of sources (2 citations (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: r/CustomerService.
Used by AI Models
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
Pages from reddit.com (2 links)
| URL Path | Citations | Position |
|---|---|---|
| /r/customerservice | 0 | N/A |
| /r/CustomerService | 2 | 42.9 |
Brands Referenced By This Website (1 brand)
| Brand | Voice | Mentions |
|---|---|---|
|
|
0.1% | 4 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] erator.com](https://www.cxaccelerator.com) Professional community for customer experience practitioners. ### **Customer Success Collective** - [https://www.customersuccess.community](https://www.customersuccess.community) LinkedIn-based community with 100,000+ members. ### **r/CustomerService** - [https://www.reddit.com/r/CustomerService/](https://www.reddit.com/r/CustomerService/) Active Reddit community with 100,000+ members. ### **ICMI (International Customer Management Institute)** - [https://www.icmi.com](https://www.icmi.com) Professional development and networking for contact center and customer service professionals. ## Top Publications & Media ### **Industry-Spec [...]
X.AI Grok (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] s - **Support Driven**: Slack community (10k+ members) for support pros. [Support Driven](https://www.supportdriven.chat/). - **CXPA (Customer Experience Professionals Association)**: Certifications and forums. [CXPA](https://cxpa.org/). - **Reddit r/customerservice**: 100k+ members discussing ops. [r/customerservice](https://www.reddit.com/r/customerservice/). - **Customer Success Collective**: Overlaps with support/CSM. [CSC](https://www.customersuccesscollective.com/). ### Top Publications and Media - **CMSWire**: Daily CX/support news. [CMSWire](https://www.cmswire.com/). - **CustomerThink**: Blogs/articles from leaders. [CustomerThink](https://cus [...]